Upgrading or Updating Kitchenware
This may not be a strategy that operators initially think about tality in the current climate. However, durable, beautiful dishes, flatware and glassware can really make a difference. One in five consumers say that service and amenities influence their perception of value at a restaurant, according to Technomic’s 2021 Value and Pricing Consumer Trend Report—and when it comes to service, friendly waitstaff isn’t all it takes. Clean dishes and appropriate glassware for cocktails, beer and wine, and even soft drinks and water, can make a big difference in diners’ opinion of their experience.
Think about it—a plastic drinking cup feels a lot less indulgent and tailored to creating a warm, inviting experience than, say, a crystal wine glass or faceted cocktail glass. Of course, many operators opt for more durable options—heavy, thick wine glasses that can stand up to less-than-delicate washing procedures. While these are a satisfactory option, operators do have alternatives to choose from, such as Krysta® glassware from Arc Cardinal. Made from extra strong crystalline glass, it provides superior strength and long-lasting brilliance operators need from glassware, without the risk of being easily broken like some delicate glassware. It offers 30% extra rim strength compared to standard crystal glass, and its stem is twice as strong as standard glassware, as well. Despite the added strength, however, Krysta® glassware has a sheer, delicate rim, elevating the tasting experience— no thick rim to disrupt the flow of wine—or any other drink.
Using this durable, elegant glassware gives operators the opportunity to upgrade the entire tabletop experience; the glasses can be used for more than one single application. That is, wine glasses can be used to serve cocktails, too, for a unique presentation and upscale experience.